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Reduce managerial stress, increase worker loyalty immediately. Frontline supervisors are the key to direct staff stability! Since most workers quit a job because of their bosses, it may be possible that good bosses can become the reason staff stay. "I think Linda LaPointe has identified the most critical components of supervision . . . Her approach could turn things around for a facility or agency struggling with retention, productivity or morale. With the current labor crisis, we cannot afford to lose good staff because of poor supervision. I would recommend it as training for first-time managers as well as those who have been in the trenches for many years." –Mary Mercer, North Dakota CPDUsed by: -Corporate professional development programs -University Programs as a required text -Any manager who wants to increase retention -Supervisors in disability & healthcare services Order yours from Hartman Publishers 1-800-999-9534 or Hartmanonline.com $18.00 Have Linda LaPointe as a speaker at your next conference or retreat, email for more info: info@thetoolbox.org _____________ "I'm going to use the book like a bible." Richard McGregor _____________ THE NEW SUPERVISOR has "A-HA's" on every page. Here are a few:
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_______________ "I loved it. Please send me 40 more, one for each of my nurse managers." Administrator, Good Samaritan Homes _________________
Develop self-managed staff and become the employer of choice by using Linda's ABCs: Act, Believe, Coach 112 specific Actions + 7 back to basic Beliefs (7B2B2) + the 3 pillars of Coaching. Read excerpts of the book at FreeTools page and check out THE NEW SUPERVISOR WORKBOOK The Problem:
The Solution:Read this book and learn:
_________________ I was impressed with the insight expressed.... In fact I'm on-line today to order our first set... Thanks for the wisdom. David Chrisco, Training Coordinator of OGC, TN ___________________ Read excerpts of the book at FreeTools page And check out the A B C COACHING CARDS Order from Hartman Publishers 1-800-999-9534 or Hartmanonline.com
Linda LaPointe _____________
Internationally recognized! "I
have just received my copy of your book and had a 'quick' read through.
It is absolutely excellent! Over 25+ years in
Human Services I have formulated many ideas about how things could work
better and have incorporated them into my practice. Your book has very
thoroughly brought them, and others, together into a cohesive whole.
This material will give me some backing and confidence to be a little more
assertive. Isn't it sad that Human Services seem to have such difficulty
in recognizing the value of the frontline workers......Thank you for this
great book! Congratulations once again on a significant and accessible
resource. --Cheers," Gerard
Manley, New Zealand
______________ Read excerpts of the book at FreeTools page AVAILABLE from Hartmanonline.com 1-800-999-9534 "The greatest stress reliever for managers is to develop, support and retain self-managed staff." Linda LaPointe ______________ "I ABSOLUTELY LOVED YOUR BOOK!!! I received it in the mail yesterday afternoon, and thought I would get started on it before bed; well, I COULDN'T PUT IT DOWN AND READ IT IN ONE SITTING. You can bet that I will be recommending your book to everyone I know in leadership positions!!! The concepts can be generalized to all fields. Thank you.... Cynthia Powell, manager in disability services ___________________________ Read excerpts of the book at FreeTools page Pre-register for Teleclasses by the author, to assist you implement the ABC's, Click here
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_______________ "I
ordered 50 copies of your book for my class (Methods in Human Services). You did a nice job. Direct, user friendly, relevant." -- Lois Rood, Sociology & Philosophy
Dept. TN Technological Univ to accompany The New Supervisor: Strategies for Supporting and Managing Frontline Staff by Linda LaPointe, MRA Now available! Full of exercises, case studies and samples offering opportunities to practice the A B C's of being a 'new supervisor': one with clarity, caring and competence; a supervisor who can groom self-managed staff.
Only available on CD $20.00, US Funds Only. ORDER NOW!
Read daily cards for a month to guide & remind you of the strategies to support self-managed staff. $9.00 Order Here |
Teleclasses Educational Tools The New Supervisor Calendar Free Tools the ToolBox Meet Us web: www.thetoolbox.org e-mail: Linda@thetoolbox.org voice: 719.248.8554 fax 305.768.8239 |
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In My Shoes series of staff training games, the ToolBox website and The New Supervisor, © Linda LaPointe 2003- 2006
the ToolBox, Training tools for direct support professionals and their supervisors