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TOOLBOX TOOLS
The
New Supervisor Book
TRAIN
THE TRAINER for In My Shoes games, video on CD
Leila's Visit
In My Shoes
Staff training games
FriendMaking Files
COACHING CARDS
Staff Preparedness
for the sexual expression of those with
disabilities
THE
NEW SUPERVISOR WORKBOOK
WORKPLACE
BATTLE OF THE SEXES audiotape
The New
Supervisor:
Strategies for
Supporting and Managing Frontline Staff
"...good for your heart and your head."
Ann M., student
Reduce managerial stress, increase worker loyalty
immediately.
Frontline supervisors are the key to
direct staff stability!
Since most workers quit a job because of their bosses, it may be possible
that good bosses can become the reason staff stay.
"I think Linda LaPointe has identified
the most critical components of supervision . . . Her approach could turn
things around for a facility or agency struggling with retention,
productivity or morale.
With the current labor crisis, we
cannot afford to lose good staff because of poor supervision. I would
recommend it as training for first-time managers as well as those who have
been in the trenches for many years."
–Mary Mercer, North Dakota
CPD
Used by:
-Corporate professional development programs
-University Programs as a required text
-Any manager who wants to increase retention
-Supervisors in disability & healthcare services
_____________
"I'm going to use the book like a bible."
Richard McGregor
_____________
THE NEW
SUPERVISOR has "A-HA's" on every page. Here are a few:
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112 specific actions that will immediately change your
workplace. Page 55
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The major reason why staff leave at such a high rate and
how to avoid it. Page 19
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Identify the power and the codes of subcultures. Learn
the antidotes to counteract these. Page 35
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What self-management is and why it’s important to
retention. Page 16
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Determine how much self management there is in your
organization. Page 7
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How to use ‘bad attitudes’ to improve your
workplace. Page 46
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How your intuition can help you on the job. Page 140
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The cause of more problems in an organization than any
other factor & how to avoid it. Page 127
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What motivates people to do what they do. Page 78
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How to communicate your point clearly, succinctly, with
no possibility of misinterpretation. Page 130
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The seven back to basic beliefs that can immediately
strengthen and unify the workplace. Page 54
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The right way to praise people. Page 70
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The 3 things, and
only 3 things, supervisors should spend their time on.
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How to clarify the boundaries of one’s
job so as to increase people’s ability to perform at optimum and
decrease errors. Page 110
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It’s all in the ABC’s!
Available at Hartman Publishers: 1-800-999-9534
or
Amazon
_______________
"I loved it. Please send me 40 more, one
for each of my nurse managers." Administrator, Good
Samaritan Homes
_________________
| TOP 3 REASONS
FRONTLINE SUPERVISORS LEAVE |
TOP 3 REASONS
DIRECT STAFF LEAVE
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| AT THE RATE OF
27 + % |
AT THE RATE OF
45- 140% |
| 1. Their boss |
1. Their boss |
| 2. Stress, overwhelmed and burnout |
2. Not recognized or appreciated |
| 3. Unmanageable workload
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3. No say in work or decisions |
Develop self-managed staff
and become the employer of choice
by using Linda's ABCs:
Act,
Believe, Coach
112 specific Actions + 7
back to basic Beliefs (7B2B2) + the 3 pillars of Coaching.
The Problem:
- 1/2 of direct staff
are making plans to leave their organization
- 2/3 of staff don’t trust their
bosses
- 1/3 of workers feel
intimidation, fear and harassment on the job
- 2/3 of frontline supervisors
have received no training for their job
- 49-143% turnover in human
services is common
- One fully trained
frontline staffer costs at least $1800.00 to replace
- Employees quit because of
their boss
The Solution:
Read this book and learn:
- to develop self-managed,
care-full, mind-full & success-full staff
- to recruit,
develop and retain direct support staff
- to lead, support & motivate each worker so that
joy, trust and pride returns to the workplace
- to enjoy calm, productive workdays
- to tap into your own spirit and the spirit of
other workers
- to love your ‘people-work’ again
- to act upon the basic beliefs that you, as a
human service worker already possess
- how one person can make an even bigger
difference than you thought
- to remember why you came to these human
services, your ‘heart's-work’, in the first place
________
I
was impressed with the insight expressed.... In fact I'm on-line
today to order our first set... Thanks for the
wisdom. David Chrisco, Training Coordinator of OGC, TN
_____________
Internationally recognized! "I
have just received my copy of your book and had a 'quick' read through.
It is absolutely excellent! Over 25+ years in
Human Services I have formulated many ideas about how things could work
better and have incorporated them into my practice. Your book has very
thoroughly brought them, and others, together into a cohesive whole.
This material will give me some backing and confidence to be a little more
assertive. Isn't it sad that Human Services seem to have such difficulty
in recognizing the value of the frontline workers......Thank you for this
great book! Congratulations once again on a significant and accessible
resource. --Cheers," Gerard
Manley, New Zealand
______________
"The
greatest stress reliever for managers is to develop, support and
retain self-managed staff."
Linda LaPointe
______________
"I
ABSOLUTELY LOVED YOUR BOOK!!!
I received it in the mail yesterday afternoon, and thought I would get
started on it before bed; well, I COULDN'T PUT IT DOWN AND
READ IT IN ONE SITTING. You can bet that I will be recommending your
book to everyone I know in leadership positions!!! The concepts can
be generalized to all fields. Thank you....
Cynthia Powell, manager in disability services _______________
"I
ordered 50 copies of your book for my class (Methods in Human Services). You did a nice job. Direct, user friendly, relevant." -- Lois Rood, Sociology & Philosophy
Dept. TN Technological Univ
_______________
TRY SOME EDU-TAINMENT TODAY!


BENEFITS OF
SIMULATIONS
"Games lubricate the body and
the mind."
Ben Franklin, Statesman,
Author and Businessman
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Accelerated
learning.
Teach 2 to 50 people at once.
Learning can be fun and games.
Increased retention.
Packed with more power per hour.
Non-consumable: use
it repeatedly.
Linda facilitating an IN MY SHOES workshop.
Spend
an hour “In My Shoes”, you’ll never see your world the same way again. |
A CURRICULUM
IN A BOX
for those who work with people with developmental disabilities
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Includes game board, dice,
cards, pawns, facilitator manual with full play & debriefing
instructions, and additional exercises to transfer knowledge into
practice. |
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order one or all
four |
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WERE $89.00 |
NOW!
ONLY $39.00 |
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IN MY SHOES: AT WORK |
IN MY SHOES:
SERVICES & SUPPORT |
Trainees/ Players will learn:
- self-determined career
choice
- assessment of the worker &
the workplace
- position, company & worker
development
- the many aspects of career &
life coaching
For:
- employment agencies
- work/voc rehab staff
- employers
". . . the perfect staff training tool. Not only
is it easy and effective but it generates thought and discussion,
allowing each participant to gain new and different perspectives about
real on the job issues." Cheryl A. Carver,
MA, CRC, CVE
$39.00 + $7.00 S&H = $46.00
each
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Trainees/Players will learn:
- what self-determination is
& isn’t
- to honor & support choices
- person first language &
treatment
- preferred principles and
values
For:
- QMRP’s, case managers,
social workers
- residential & vocational
staffers
- managers, parents & boards
"This game has proven to
be one of the least expensive, most-liked training tools that I've
used". Jackie Losasso, Training Coordinator, Developmental
Pathways
$39.00 + $7.00 S&H = $46.00
each
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IN MY SHOES: GROWING OLD |
IN MYSHOES:FRIENDMAKING |
Trainees/ Players will learn:
- physical social, financial
& emotional aspects of aging
- adaptive devices to retain
independence
- tips to age gracefully or
to help others do so
- long term care options
- advanced planning to
ensure wishes are honored
For:
- human service staff
- long term care staff
- families
- support groups
As featured in the Contemporary
Long Term Care journal, and in the radio show with Jacqueline Marcell,
author or "Elder Rage".
Listen here.
"I've changed the way I'm living now..."
son of an elderly father.
"I'll never see this job the same way again."
staffer in nursing home
$39.00 + $7.00 S&H = $46.00
each
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Trainees/ Players will learn:
- how to connect people to
people
- successful community
building
- how to avoid common
mistakes
- proven sequence of
friendmaking
- changes agencies may need
to make
- friendmaking is good
business
For:
- anyone who serves people
with a disability
- families & other
supporters
- funding agents
"... This game can be a fun,
direct, practical, useful way for staff to learn the attitudes &
behaviors that will have 'friends' and 'community' be real, rather
than just good ideas." Angela Novak Amado, PhD Editor of
Friendships and Community Connections between People with and without
Developmental Disabilities
"I hope to have as many
friends as all the stars in the sky." Ann Forts, Up Syndrome Fund
$39.00 + $7.00 S&H = $46.00 each
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BUY ALL
4 GAMES AND RECEIVE THE 'TRAIN THE TRAINER' CD FOR FREE!
Please note:
Due to the ease of plagiarism and theft of ideas, concepts and
information, no refunds are given on any ToolBox products as they are
intellectual property.
ORDER NOW
with check!
Games are $39.00 + $7.00
S&H = $46.00 each, US Funds Only
all IN MY SHOES games by Linda LaPointe P. O. Box 740 Rye
CO 81069 719.248.8554
toolbox@aculink.net

Learn about becoming a
ToolBox Associate.
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Leila's Visit
A Fairy Tale, For friends of people with disabilities, tells
the story of services past, present and future for those who are
developmentally disabled.
For new staff, seasoned staff, advocates,
parents. It will educate you, entertain you, touch you,
but mostly it will reinforce your belief in the power of
individual initiative.
"Every direct service staffer should be
given one of these when they start work."
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$8.00 + $1.00 S&H =
$9.00, US Funds Only.
ORDER NOW!
with check

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FriendMaking Files
are a series of nine, one page
articles to be used for Newsletter inserts, Decision making,
Vision, Discussion Groups, Training, and Follow up. For friends of
people with disabilities. Annie
Forts, founder of Up Syndrome, says: "I want as many
friends as all the stars in the sky."
Amy Hewitt, PhD, U of M says that
consumers want "... first a friend, 2nd, to have sex."
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FriendMaking
is...
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Good Service
- advances inclusion
- fulfills desires
- refines skills
- improves health
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Good Support
- builds empowerment
- elevates self esteem
- promotes contentment
- fosters interdependence
$18.00 + 4.00= 22.00 US
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Good Business
- extends resources
- cultivates community
- increases morale
- shatters stereotypes
ORDER NOW!
to pay by check |

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Staff Preparedness
for the sexual expression of
people with disabilities
A curriculum of tested, reproducible exercises with answer
keys, instructor notes & discussion suggestions. Can be used
alone as a five hour introductory training session, or with other
training to make it interactive and personal. Because the most
important sexual training is imparted to consumers by direct
service staff in their daily interactions.
Amy Hewitt, PhD, U of M says that
consumers want "... first a friend, 2nd, to have sex."
Are you the same
person/org who developed
"Staff
Preparedness for the Sexual Expression of People with
Disabilities"?
It is great!
Thanks Robin Keehn
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Developed for staff to better work with people with developmental
disabilities and to...
- Identify personal comfort zones
- Assist consumers to increase
self-esteem
- Increase knowledge of sexuality and
STD's
- Practice real situations
- Become comfortable with sexual
language
- Prepare a personal profile and action
plan to include sexual issues in their work with consumers
Item # PREP $22.00 + $4.0O S&H = $26.00, US Funds Only.
- to pay by check ORDER NOW!

Learn about becoming a
ToolBox Associate.
COACHING CARDS $9.00
Order Here to pay by check
Read daily cards for a month to guide and
remind you of the strategies to support self-managed staff.
THE
NEW SUPERVISOR WORKBOOK
to
accompany The New Supervisor: Strategies for Supporting and
Managing Frontline Staff
by
Linda LaPointe, MRA
order the book The New Supervisor
from Hartman Pub @ 1.800.999.9534
64 pages full of exercises, case studies and samples offering opportunities to practice the A
B C's of being a 'new supervisor': one with clarity, caring and
competence;
a supervisor who can groom self-managed staff.
After
all, nurses do a lot of practice before they give a person a shot,
because they don't want to hurt anyone.
Only available on CD $20.00,
US Funds Only.
ORDER NOW!
to pay by check
In My Shoes Train the Trainer
video is now available on CD.
Free with purchase of
all 4 games above or $10.00
or to pay by check, order
here.
Workplace Battle of the
Sexes?
Radio
Interviews with Linda
on Audio Tape
Is there really a battle
between the sexes in the workplace?
A comparison of typical male-female management
approaches, and how to combine the best of both to become the manager
people want to work for.
Entertaining and informative,
30 minute tape.
$12.00
to pay by check
order here
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Staff training
can be fun & games! |
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Sign up for our
free newsletter,
with free tools, articles and information, sent occasionally to
our customers.
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Due to the ease of plagiarism and theft of ideas, concepts and
information, no refunds are given on these items as they are
intellectual property.
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